1 reviews | Active since Dec 2016

06 Dec 2016, 15:55

call barring

<p>I used the sms roamon/roamoff service and received an sms last monday that the roaming has been deactivated. HOWEVER, I cannot call, or receive calls, or use my data. I have 5 emails from Vodacom stating the problem would be resolved in 24h. I have been to the vodacom shop in Potchefstroom as well. I have spoken various times to the call centre. 9 days later, and still not able to use my phone!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 07:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,