cC
charles C

1 reviews | Active since Oct 2017

05 Oct 2017, 11:33

call bar limit reached

useless customer care personnel that cannot help me and does not want to assist me by putting me through to their supervisors I have been having problems with all three my contracts that they get cut of and claim call bar limit reached, i have asked numerous times at 15 different branches and all more useless than the other there is no customer care!!

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2017, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,