KW
Karen W

1 reviews | Active since Mar 2009

15 May 2017, 14:50

Call back within 24 hours

<p>I hate call centres so I was pleased that Vodacom has a call back service. They claim to get back to you within 24 hours? Not so!! It way over 24 hrs and I am still waiting! How to ignore problems?</p>

0
Replies (1)
Vodacom
Vodacom's reply15 May 2017, 14:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,