1 reviews | Active since Feb 2017

03 Feb 2017, 18:38

Call back promises

<p>On the 1st I reported that Vodacom was treating me bad and they promises to call me back,and today at 8:00 in the morning I received an email from a person claiming to be from Vodacom (Faiek Mohammed) ,this person claims they have tried to call me on ********** 264 and the person who received the call says doesn't know me,I rep**** and provided my real number which is ********** 264 but I never received a tiny call or email.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Feb 2017, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,