GT
Gerhard T
1 reviews | Active since Oct 2022
15 Aug 2023, 10:29
Call Back
Thank you for not calling back as you said you would.
We need to finalize our discussion, so call me back.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Aug 2023, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2023, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GT
Gerhard T's updateReviewer Update
20 Oct 2023, 14:26My subscription was cancelled end of August. I paid for September, because you take a month to do the cancellation. Now you are billing me for October!!
Call me, because you are wasting my time
Call me, because you are wasting my time
GT
Gerhard T's update20 Oct 2023, 14:26
Reviewer Update
My subscription was cancelled end of August. I paid for September, because you take a month to do the cancellation. Now you are billing me for October!!
Call me, because you are wasting my time
Call me, because you are wasting my time
GT
Gerhard T's updateReviewer Update
20 Oct 2023, 15:24I now phoned you because clearly you’re not going to call me. I was on the phone for just short of 20min and after the consultant transferred me, the call dropped.
So now you can call me, I am not going to waste my time trying to get my issue sorted.
Vodacom has the recording of me canceling my subscription. So I will not be paying Vodacom a cent going forward. Vodacom and I know that in order for an account to be cancelled it must 1st be settled, which it was back in Aug.
Call me
So now you can call me, I am not going to waste my time trying to get my issue sorted.
Vodacom has the recording of me canceling my subscription. So I will not be paying Vodacom a cent going forward. Vodacom and I know that in order for an account to be cancelled it must 1st be settled, which it was back in Aug.
Call me
GT
Gerhard T's update20 Oct 2023, 15:24
Reviewer Update
I now phoned you because clearly you’re not going to call me. I was on the phone for just short of 20min and after the consultant transferred me, the call dropped.
So now you can call me, I am not going to waste my time trying to get my issue sorted.
Vodacom has the recording of me canceling my subscription. So I will not be paying Vodacom a cent going forward. Vodacom and I know that in order for an account to be cancelled it must 1st be settled, which it was back in Aug.
Call me
So now you can call me, I am not going to waste my time trying to get my issue sorted.
Vodacom has the recording of me canceling my subscription. So I will not be paying Vodacom a cent going forward. Vodacom and I know that in order for an account to be cancelled it must 1st be settled, which it was back in Aug.
Call me