Call back
Hi. A note of thanks to Dean for calling me back on the 10th of December 2024. I was beginning to wonder if my complaint was being overlooked. It felt that I still mattered as a customer and listened to my frustration and pointed me in the right direction. He is well mannered, a good listener and a professional. I hope he gets recognition for his work ethic. Thanks again Dean.
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Vodacom's replyOfficial
13 Dec 2024, 14:10 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply13 Dec 2024, 14:10
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team