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yusuf E

1 reviews | Active since May 2013

27 Aug 2018, 17:30

Call agents useless

Called in THRICE today, spoke to 3 separate agents...I needed itemised billing. Finally I get email with links to start some tedious login/self service portal. SO frustrated

0
Replies (1)
Vodacom
Vodacom's reply27 Aug 2018, 20:54
Official

Good day,

T hank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,