Call 4x - STILL NO HELP

Item: Vodacom
Rating: 1
Author: Joelyn N

Call 4x to cancel an upgrade that was done incorrectly by a Vodacom upgrade agent who advise me incorrectly, and still have not been assisted. Because of this I lost an online deal I wanted to take out as it is no longer available .

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Replies (1)

Vodacom's replyOfficial

14 Oct 2024, 10:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Oct 2024, 10:05

Official