*****

Good day

I want to report the ***** that is done by Vodacom and their staff members. I had a contract phone which was suppose to end this November 2025 but I requested for an early settlement to cancel the contract and that was done I got a quote and paid it sent all relevant documents and they received the payment which it was last years November 2024 and they confirmed that the contract was settled and cancelled but a year later they debit on my account and suddenly I owe them.

Why a year later? What is it that I owe? I paid everything and I do have the documents.

Account number: l***-2 My name is Sibusiso S Contract number: *** Quotation date: 03/12/2024

Keep in mind after paying the contract number was converted to pre paid

So how was that going to be possible if the contract was not settled?