JT
Joel T
1 reviews | Active since Sept 2024
07 Jan 2025, 12:33
****
We went to upgrade our contract at Vodacom The Grove Mall and Jerry was a nice gentleman who assisted us but he wasn't honest at all.We took a double deal only to find out that we are being billed separately.This is totally wrong why wouldn't he disclose that to us cause double deal is billed once.Vodacom please train your consultants to be honest at all times not to make sales for themselves whilst your customers are frustrated.This is how businesses are closed and people are retrenched cause of selling lies to make sales.You are going to lose clients if this continues 😡😠😡ðŸ˜
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Replies (1)Vodacom's replyOfficial
07 Jan 2025, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
