MM
Mthunzi M
1 reviews | Active since Jan 2022
29 Oct 2023, 20:41
C
Hello Peter, my name is Mthunzi Mazibuko, I took a contract phone from Vodacom. My contract should end on November 1, 2023. I want to cancel the contract and I don't want to take the phone anymore, but they said that since the contract ends on November 1, 2023, I will continue to pay until April 30, 2024. I don't understand what I will be paying for this 5 months. My contact number ***. Please help these people are robbing me.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
30 Oct 2023, 08:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Oct 2023, 08:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team