MM
Mil M
1 reviews | Active since Oct 2021
09 Oct 2021, 12:05
C
I didnt an upgrade in May they dilivered the phone after 3 days they came to fetch as I've arranged with Vodacom They've been debiting my account ever since then. I've been calling vodacom non stop with no luck every time I call is either they say they've logged a service query or it has been sorted I've never came across such a bad costumer service in my life
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Replies (3)MM
Mil M's updateReviewer Update
09 Oct 2021, 12:07Vodacom hasn't contacted me or try to resolve this issue but they don't forget to debit...
MM
Mil M's update09 Oct 2021, 12:07
Reviewer Update
Vodacom hasn't contacted me or try to resolve this issue but they don't forget to debit...
Vodacom's replyOfficial
09 Oct 2021, 12:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2021, 12:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mil M's updateReviewer Update
11 Oct 2021, 15:08How long does your consultants take to return a call I thought this will be a priority by now as its been 5 months with out any solution and still with no call received
MM
Mil M's update11 Oct 2021, 15:08
Reviewer Update
How long does your consultants take to return a call I thought this will be a priority by now as its been 5 months with out any solution and still with no call received