mC
michael C

1 reviews | Active since Jan 2017

12 Dec 2018, 15:21

Bye bye Vodacom, hello MTN!

Called to ask Mulalo Lishivha why I couldn't make any calls after I had just recharged my account...She told me a bunch of half truths and then hung up on me. I guess they want me to move to MTN. No problem....you succeded.

Ex-vodacom customer

0
Replies (2)
Vodacom
Vodacom's reply12 Dec 2018, 17:51
Official
Hi Micheal

We tried calling you but the number gave a busy tone. Please provide us with an alternative contact number so that we can get in touch with you.

Regards,

Vodacom Consumer Website Team

Best regards,

mC
michael C's update12 Dec 2018, 18:06
Reviewer Update
I spoke to Sipho. He said there was a bar on my line?!? He didn't know why?! I need 50 free minutes- once off for this month-to keep me as a customer. I know Vodacom are professionals at poor customer service...but this is a step too far!