Bye Bye Vodacom

If i look through my Hello Peter account it is just Vodacom. I wondered why i have accepted such poor service for so long. Then i realized, every time I phone Vodacom to cancel they offer these amazing things but every time I accept I am disappointed.

Approximately 14 Months ago I phoned Vodacom to cancel my many contract as they have come to an end, the reason for this was my wife and I had tried to cancel her contract for many months, but every time we were told they could not find her cellphone number on their system. The cancellations department immediately jumped to assist and found my wifes number and closed everything off, including the debit order.

My wife and I have decided to buy a home for our family, I have a great credit score and didn't think there would be an issue with my wife's account as she only has 1 cell C account. The feedback from the Bank was that my wife was handed over. After pulling a credit report we noticed that Vodacom had handed her over for that specific account and we were declined. I was shocked, we tried with Vodacom to resolve the issue but the only suggestion was to get hold of the lawyers to resolve it. We paid the measly R660 that they say was owed. I think it is ridiculous that vodacom can just hand you over, even though they were the ones that cancelled the debit order for a sim that we did not use anymore. They have ruined our chances for applying for a home. There is nothing further that we want with Vodacom. This is the final straw. The last 3 accounts with vodacom will be cancelled the second they have come to term .