Bye bye Vodacom
Username 1- ********** **********
After giving notice well in advance to move my fibre, and receiving a confirmation email, you still managed to **** this up. No apology from your side, just that I had to re-apply, and that it would take another 7-14 days to get connected. Thanks to your *********** call agent, I have left Vodacon and moved to Vox telecom. I've already been online since the 3rd of May.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience. It is sad to hear that you decided to go.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience. It is sad to hear that you decided to go.
We once again apologise for any inconvenience caused.
Regards
Moddy