GG
Gregory G

1 reviews | Active since Jul 2014

09 Sept 2016, 20:02

Bye bye vodacom

<p>So sick and tired of Vodacom. It has gone to the dogs, Since my last review they have contacted me once telling me about three phones that i can upgrade to. Each phone for a massive amount. I enquired if they can order a phone for me and have recieved no reply for 3 days. I went to a Vodacom storetoday to confirm why i have to pay an upfront amount for my upgrade and they said it is because i missed a debit. I phoned Vodacom and told them i would pay the money into thier account on the 1st as there wasnt cash in my account to debit. I did so but now there is an issue. Bye bye vodacom hello MTN. Have a look at your recent reviews on Hello Peter I have not seen anything better than two stars in the past week. Now you have to ask yourself why?</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,