**** by vodacom online

Good day, I need help with Vodacom online. I did receive a call in February to say I am qualified for an upgrade but it was not going to change my monthly premium on my surprise I was paying my debit order was Increase with R400 . I log a call in September for the migration reversal and I was told it was finalised and it will be effective in November . I am highly surprised that the deduction this month is R 4071 . I went to the vodacom shop where I signed my contract several times and I was not help. This is ******* I can't believe this is happening . I really need to get answers for this.