AN
Africa N
1 reviews | Active since Nov 2024
05 Nov 2024, 15:19
****** by vodacom.
We agreed on a 2years contract with vodacom after 2years they said my contract was 3year. After 3year I told them to close the account they said to me the account was closed successfully. 6 months later they are phoning me regarding my account which is in areas but when I close it I was not owing them.
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Vodacom's replyOfficial
06 Nov 2024, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2024, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team