AS
Amita S
1 reviews | Active since Feb 2022
21 Nov 2023, 09:36
***** BY VODACOM
***** alert by Vodacom. Please stay away. I settled my account with Vodacom in April 2021. Now 2 years later ,I am being harassed by Vodacom to make a further payment. I have provided proof of payment to which Vodacom responded that there was a "reversal" by my bank . I then provided my bank statements to Vodacom, which clearly reflected the payment to Vodacom. There are no reversals / credits on my bank statement from Vodacom. Vodacom continues to harrass me for an account already paid up.
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Vodacom's replyOfficial
21 Nov 2023, 10:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team