***** by Vodacom

I had a cellphone contract with vodacom which expired March 2023. Two months before an expiry of a cellphone contract I call vodacom client service and visited their outlets for cancelation of a contract .when a contract expired vodacom continue to debit money from my account though i followed proper procedure to terminate a contract with them. A month after a termination of contract vodacom debited more money than what they used to debit and I call them and visited their outlets again complaining and I was not assisted because end of the month they debited my account once again, I complained to Vodacom without success. After a contact was terminatied I used my previous pre-paid number to load both airtime and data , on the 21/5/*** prepaid account was terminated by vodacom, I contacted Vodacom to investigate what is happening to my prepaid account and a their call center agents kept on referring me to one another without any wanting give me a valid reason why my prepaid account has been terminated and I also indicated that there was an airtime and data which I've just loaded. Prior to the termination of my prepaid account I received a message from lawyers from Vodacom indicating that I'll be blacklisted if I don't pay a contact which Ive terminated both telephonically and in the outlets.Vodacom has affected my life so much because my clients, colleagues, friend, family and close associates contact me on my prepaid number.