L
Lerato

1 reviews | Active since Mar 2022

20 Jan 2025, 14:22

***** by Four Square Group and Vodacom

I have 2 Vodacom contacts that I have not used in over a year. The contracts were activated on them on the 1st January 2024 without my approval by Four Square Group and Vodacom. I requested cancellation on those *****ulently activated contracts. Vodacom sent me reference numbers several times but never attends to my queries or resolve this issues, as a result my bank account has been billed for over 12 months for the contracts that I don't even use.

0
Replies (1)
Vodacom
Vodacom's reply21 Jan 2025, 08:07
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team