Buying additional data (4)

Item: Vodacom
Rating: 1
Author: myburgh B

I received a response stating "Vodacom has sent you feedback via email regarding your data bundle purchases."

This however did NOT happen! I am still awaiting this alleged e-mail.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

28 Feb 2018, 13:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Feb 2018, 13:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

05 Mar 2018, 13:59

Good day Myburgh,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply05 Mar 2018, 13:59

Official

Good day Myburgh,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,