mB
myburgh B
1 reviews | Active since Apr 2012
26 Feb 2018, 13:44
Buying additional data (2)
I received a call from someone, allegedly from Vodacom, who requested my password I use to sign in. This after receiving an SMS last week explicitly stating NEVER to give a password to even a Vodacom employee. I ended the call WITHOUT the problem being resolved and the apology is worthless! I have just checked again and the options this person assured me was available does NOT appear when I sign in! Unfortunately there is not a rating below 1 star.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Feb 2018, 15:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2018, 15:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Mar 2018, 13:57Good day Myburgh,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2018, 13:57
Official
Good day Myburgh,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,