kM
kedidimetse M

1 reviews | Active since Jul 2020

08 Sept 2020, 15:26

BUY YOUR PHONE or IPHONE at Istore or any dealership for peace of mind,VODACOM MENLYN SERVICE IS PATHETIC

I am so dissapointed with vodacom menlyn,I fail to understand how they operate but very quick to debit my account I suspect I was given CPO phone.I met a lady,I dont want to mention the race her phone was replaced and I was way overdue warranty,mine is left 118 days before warranty i am stuck with Iphone 6s that frustrates me but vodacom have the nerve to debit my account every month.I visited IPHONE stores around pretoria I was advised next time to buy IPHONE at istore I agree with them cause even their service is out of this world,vodacom menlyn PATHETIC,You visit their shop to look for manager instead they bring some wannabe.I REGRET the decision I did,It showed from the beginning the treatment I got from their sales consultant,by the name of LANGA I hate how he treated me.

0
Replies (1)
Vodacom
Vodacom's reply09 Sept 2020, 06:54
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team