But customer service, cannot contact Vodacom when needed

Hi,

My data contract recently ended on 12 April 2018. I've been trying to contact Vodacom, to no avail. The 082 135 number does not even ring, and when I dial the ********** , it's experiencing high call volumes since 07:50.

I was thinking of upgrading my data contract, but with this type of service when I need it, I don't think that's an option.

Vodacom is quick to keep phoning customers with new contracts and selling them things they don't need, now that I want to make sure this contract is cancelled and that I don't have to pay extra money I don't have, I can't get hold of them.

You guys need to work on customer service.

Regards Ruwayda