1 reviews | Active since May 2016

01 Nov 2019, 10:17

Businesses Must AVOID Vodacom Fibre!

We have been trying to upgrade a Fibre line for almost 4 months. We have submit form after form and yet you have still not upgraded the line. We phone and email and resubmit the application over and over again.

We have been to your branches and even used an external contractor. Again, should have been upgraded this month. NOTHING!

Vodacom bought the fibre infrastructure in our area and is the exclusive provider. We absolutely HATE you and will be moving all our company contracts to another provider on the next cycle. You are costing our business money due to your incompetence and we will make sure we advocate this when speaking to other businesses.

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2019, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team