JK
Jaques K
1 reviews | Active since Jul 2011
02 Feb 2015, 10:44
business number suspended
one of my business numbers was suspend due to credit limit reached. I was never informed that I have a credit limit or that the service will be suspended. This caused huge inconvenience to my clients. I have hold the line for more than 2 hours to try and speak to a consultant without any success. My company holds a huge number of lines with vodacom for more than 10 years and always paid our account on time. I am now moving my contracts to another service provider. Vodacom is useless.
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Vodacom's replyOfficial
02 Feb 2015, 13:34Hello Subrosa,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
We have received feedback from Anele Masoka from our Business department that he will make contact with you.
Regards
Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
We have received feedback from Anele Masoka from our Business department that he will make contact with you.
Regards
Consumer Website Team
Vodacom's reply02 Feb 2015, 13:34
Official
Hello Subrosa,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
We have received feedback from Anele Masoka from our Business department that he will make contact with you.
Regards
Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
We have received feedback from Anele Masoka from our Business department that he will make contact with you.
Regards
Consumer Website Team