hH
hallkaylem H

1 reviews | Active since Feb 2017

26 Jun 2017, 13:53

BUSINESS DEPARTMENT IS TOTALLY REDICILOUS :(((( NO CUSTOMER SERVICE

<p>I have been calling/emailing for assistance regarding my Companies Business Account for 8-9 Months now, evertime i get promised that my queries will be reolved and / or somebody will call me back to discuss / sort out the matter....NOTHING SINCE SEPTEMBER 2016.......</p> <p> </p> <p>Vodacom is Quick to call for migration and to call when they have a apportunatey to make a Business</p> <p> </p> <p>As we go along now i will be cancelling my contracts with Vodacom and be moving on to a supplier that is interested in Doing Business With me. It is actually very annoying that one must beg for Service that we clearly pay a LOT of money for everymonth.</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Jun 2017, 14:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

hH
hallkaylem H's update26 Jun 2017, 15:22
Reviewer Update

This is just another General Response given by Vodacom ... This is not a solution to my Problem and Still leaves me with the consensus that Nothing will be done to resolve my Queries.