1 reviews | Active since Feb 2011
********** business customer service
Goodness!
Someone from Business Recoveries at Vodacom is unable to explain packages to me via email. She insists on phone calls, but I am not able to take calls.
It has been a week with back and forth and it is still impossible to understand the difference between 3 packages she offers. The most simple questions I ask get ignored and she constantly deletes previous comms in email:
- SIM-ONLY + 1GB VID TKT X 3 + 30GB DATA X 1 - (C) @ R379 Reduced Subs PM on RED 4GB 200min (24 months) - SIM-ONLY + 1GB VID TKT X 3 + 30GB DATA X 1 - (C) @ R329 Reduced Subs PM on RED 2.6GB 200min (24 months) - SIM-ONLY + 1GB VID TKT X 3 + 30GB DATA X 1 - (C) @ R479 Reduced Subs PM on RED 6.5GB 200min (24 months)
My questions are simple: what are the 30GB and what are the other GB referring to in each line.
Can you kindly accept that I am not able to take calls during office hours and communicate with me via email!!
Can you kindly accept that I am not able to take calls during office hours and communicate with me via email!!
Or will you actually get someone who can help??
By the way Motshudi Khoza keeps closing the case - when it is not solved.
Or will you actually get someone who can help??
By the way Motshudi Khoza keeps closing the case - when it is not solved.
