MP
Musiiwa P
1 reviews | Active since Sept 2014
01 Nov 2024, 10:35
Business Contract but not mine
I have no business, contract or prepaid with vodacom. i am getting emails from them regarding an account which i notified them when who ever was using my details opening an account. Now am receiving emails. no one is willing to assist to remove my detials off their system, i've been sending countless emails and phone calls to no assistance. This is frustrating.
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Replies (2)
Vodacom's replyOfficial
01 Nov 2024, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2024, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MP
Musiiwa P's updateReviewer Update
01 Nov 2024, 12:20let's hope you guys do contact me and remove my details on a contract that's not mine
MP
Musiiwa P's update01 Nov 2024, 12:20
Reviewer Update
let's hope you guys do contact me and remove my details on a contract that's not mine