Business Contract advertised not fulfilled

<p>I app**** online for a Vodacom Red for Business contract which was advertised (and still is) with an Iphone SE, 700 minutes, 2Gb data and 4 free data sim cards.</p> <p> </p> <p>http://www.vodacombusiness.co.za/business/deals/red-plans</p> <p> </p> <p>When applying for the contract and sending the relevant documents, I mentioned the sim-cards multiple times. When they phoned to confirm the contract, I again asked about the sim-cards, and was told that if it was part of the contract they would be sent with the phone.</p> <p> </p> <p>They weren't!</p> <p> </p> <p>I even recieved an email from Vodacom claiming my contract has free data sim-cards, but when I phoned the after-sales department and they claim to have no record of this.</p> <p> </p> <p>So apparently the automated system has more info than the call-centre agents</p> <p> </p> <p>I have contacted the Business Sales department, they claim it's and error on the after-sales department. The after-sales department puts me through to the online department, which tells me to go back to the business department. When asked to speak to a manager, I am informed that all the managers are in a meeting.</p> <p> </p> <p>The Red Advantage service desk is of no help whatsoever.</p> <p> </p> <p>Vodacom consistantly has the worst service in the country and shows no will to improve.</p> <p> </p>