Business Contract - 4 x Upgrades
Qantas Account Number NM032565-2 (Total 16 mobile numbers)
29 August 2017 - confirmed upgrade and increased subscriptions of 4 devices. iphone 7 plus silver not in stock. Agreed to wait for a month. Still no stock. Was advised only Red iphones available. Agreed this week for 4 x Red iphones. Advised now out of STOCK. Been paying 2 months for increased subs and no new iphones. Unacceptable Vodacom. Take time to sort out a loyal customer for close on 20 years!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day,
Thank you for taking the time to voice your enquiry.
As per email feedback received, kindly note that this matter was addressed.
Regards
RO
Good Day,
Thank you for taking the time to voice your enquiry.
As per email feedback received, kindly note that this matter was addressed.
Regards
RO