Business Account Upgrades - Almost No Service
<p>Dear Vodacom.</p> <p> </p> <p>I have been trying for without success to port and upgrade two corporate contacts with our Vodacom Business account from the 08/03/2017 with no success. I've been dealing with two agents from your ********** (i can provide their details in a private message) sub-party and the service has been appalling.</p> <p> </p> <p>After everything has been submitted i was instructed to wait until the 15th March due to the system only updating then on the ported numbers. After the 15th i received confirmation that the numbers have been ported to our business account and can be upgraded.</p> <p> </p> <p>SINCE then all my calls and all my emails have been ignored. Despite Vodacom already having all the information needed to perform the upgrades.</p> <p>A business can not be operated like this and i am fed up with the speed and level of service being offered in this matter...</p> <p> </p> <p>PLEASE HELP ME GET THIS ISSUE RESOLVED ASAP!</p> <p>Thank you for the disappointment it's been so far.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hello, is this a valid page of yours:
https://www.facebook.com/vodaworld.midrand.564?hc_ref=NEWSFEED
A person from this page has friended me and sofar has yet to identify himself.
Hello, is this a valid page of yours:
https://www.facebook.com/vodaworld.midrand.564?hc_ref=NEWSFEED
A person from this page has friended me and sofar has yet to identify himself.
Still ZERO contact from Vodacom regarding this isue!
Still ZERO contact from Vodacom regarding this isue!
Vodacom Resolved the problem. Thank you
Vodacom Resolved the problem. Thank you
