AS
Adrian S

1 reviews | Active since Jan 2018

19 Jan 2018, 08:29

Bungling Vodacom are useless

After two years, three trips to your head office in Century City and countless trips to the Canal walk branch, Vodacom still can't sort out my account. My latest "waste of time", on the 11/12/2017 was dealing with Amien Abrahams at Century City, who needed 7-10 working days to sort out my refund. Still waiting and having my e-mails ignored....... What a surprise. Worst company on earth!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply19 Jan 2018, 09:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team