EK
Ester K

1 reviews | Active since Jun 2016

19 Jun 2016, 11:54

Bundle *******

<p>On the 1st of March I bought a once off data bundle for R899. It says you get a 1 Gig of data every month for a year.</p> <p>So it went well for a couple of months, but this month it didn't 'arrive'. When calling the contact centre, they told me I'm getting it the 20th now and they can't find a bundle.</p> <p>Please vodacom, get it sorted and give me my 1 gig every 1st of the month as agreed? I have to buy extra data now to keep on being online.</p>

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,