1 reviews | Active since Dec 2016

03 Dec 2016, 17:42

BUNCH OF UNINFORMED, UNCARING CRETINS

<p>monthly airtime not allicated, they admit to a problem. I sit WITHOUT ANY AIRTIME INCLUDING LAST MONTH'S REMAINDER...THEY SEND SMS THREE DAYS INTO MONTH THAT PROBLEM HAS BEEN RESOLVED WHEN IT WAS NOT!!!!!!!! 'Consultants lie, promise to phone back and DON'T(thanks LULU....for NOTHING). THEN tell me airtime was allocated and I used it up on internet(all in the space of a few minutes......LIES......my data conesvfrom a completely different</p>

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Replies (3)
Vodacom
Vodacom's reply04 Dec 2016, 08:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update05 Dec 2016, 14:48
Reviewer Update

4 days later and STILL NOT A WORD from these unprofessional idiots. As I stated before.......*****.!!!!!!!! VODACOM ARE A BUNCH OF LAZY, *********** *****!!!!!!!!

's update05 Dec 2016, 20:04
Reviewer Update

Spent TWO HOURS ST VODACOM EASTGATE this afternoon......resulting in a FERVENT PROMISE THAT WITHIN 3 hours my problem would be resolved! Here I sit FOUR HOURS LATER.........NOTHING SORTED OUT. - YET AGAIN. I so DEEPLY REGRET BEING A CUSTOMER OF THESE ***********, LYING, BULL****TERS!! SUCH an UNPLEASANT experience when you know that you are being continuously and consistently **** to by people