1 reviews | Active since Jul 2011
Bunch of ******* with a call centre designed to make you go away
<p>I had a contract that expired. I switched to prepaid and they cut me off a day early and I lost my minutes. Call centre keep on going round and round trying to explain that you forfeit your minutes when you switch. Well duh! But you only forfeit when the contract expires, not a day early.</p> <p>Will never buy another Vodacom product.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Newman,
Feedback has been provided.
Regards,
Cassandra
Dear Mr Newman,
Feedback has been provided.
Regards,
Cassandra
Well done Vodacom. Called me right awa and sorted this out. Pity the call centre didn't do so initially, but thanks anyway. Review withdrawn.
Well done Vodacom. Called me right awa and sorted this out. Pity the call centre didn't do so initially, but thanks anyway. Review withdrawn.