Bunch of *******

The service I received from vodacom is disgraceful . My company and has been a Vodacom customer for the last 20 years . You lock my lines for hours even though my account is paid and I have a dad with a heart condition that needs to be hospitalised- I can’t even call the ambulance services.

Suddenly promotional numbers have been renewed without my permission. I renewed 2 data numbers but since been told the promotional numbers have been renewed without my permission- I have decided that I refuse to go ahead with my data contract renewals because it seems like I’m supporting a bunch of ******* if people can go behind my back and renew things . Furthermore I have correspondence with Vodacom where I asked for those numbers to be cancelled . I was even given a reference and told it would be cancelled and to date nothing has been done but those same two numbers were renewed by a “S Pillay”.

I want a refund because I didn’t ask for those numbers , and I’ve been paying for it all these months- I don’t even have access to those numbers and it’s renewed without my permission. Vodacom can cut customers off for money outstanding but you feel nothing to make customers pay for things they don’t have and you teach your staff members to do things without a customers permission . I want those data lines which was renewed last week by Jeslin Palanyto be cancelled and I want my money back for all the promotional lines because I have given Vodacom too many chances. I’ve been told she’ll call me to cancel it but I’m waiting for hours now and there’s no call.Buck up with your service Vodacom cos you’ve now lost a business customer for good. I will be moving to a network that’s much more reliable. Thanks for your pathetic service vodacom