Bunch of *******

The beginning of the Year my contact was due for upgrade, I did not wana do an upgrade and I told VODACOM I would like to Cancel they had tried their best to keep me and gave me a higher package that I was paying less for, I noticed that even tho it was a higher package the data and minutes don’t last.

It was as if something was just eating my data. It was confirmed with the consultant that if I was not happy, I could cancel the upgrade with in the 3 months and so I wanted to do that and this time around I was once again sweet talked with even a higher package for even less. I could not help but forgive them and I accepted the new package, just to find out that they had cancelled my second number and insurance without letting me know!

I requested they sort this out they activated my second number, and this is where the twist comes in they had charge me for the reactivation – so they want me to pay for their mess up!!!!!!! This does not work for me at all, I will not pay for someone’s else mistake!

They had wrongfully debited my account on a debit date I have never ever been debit to, they never go any authorisation to debit my account, so they are doing *****.

VODACOM has really dropped, and its very sad!