1 reviews | Active since Jul 2015
Bunch of *******
After having issues with Vodacom and cancelling an account with them, I get a lovely email several months later saying I have an outstanding amount that needs to be settled and if I pay now I get a discount. Tired of fighting I tried to arrange to pay it only to be told that there was no discount and that I had already been handed over to their lawyers. Once again after a lengthy battle I eventually agreed to settle the amount. The lawyers sent me a email stating that everything was settled and all was well. Then approximately a week later I got a lovely sms from Vodacom with my monthly invoice!!! How after several months of cancelling my contract can I still be charged? It is nothing more than pure theft!! For all the reasons I left this network this is truly the cherry on the cake!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
