sK
sam K

1 reviews | Active since Jan 2015

04 Jul 2016, 07:47

Bunch of *******

<p>So last month on downgrading my package i called in to confirm what my billing would be and was told that it would be in the tune of 350. I have now been billed 488 this month and on calling in am given another run around. I am not told that I have should have called another call centre to cancel my phone contract as it was assumed that I wanted to keep paying for the phone. What bull**** it this?? How can a company of this size be so pathetic and unscruptulous .</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team