BUNCH OF *****S

"BUNCH OF *****'S". BILLING ME FOR AIRTIME ADVANCE FOR THE MONTH OF JANUARY ON MY ONE NUMBER, BUT I CANCELLED THIS SERVICE ON 3 JANUARY 2019. RECEIVED MY STATEMENTS ON 8 FEBRUARY 2019 ,CALLED ON 11 FEBRUARY 2019 DUE TO BEING BILLED FOR AIRTIME ADVANCE, I SPOKE TO A ZUSUMIZI WHO CONFIRMED THAT I AM BEING BILLED INCORRECTLY, HE EVEN ASKED ME HOW WOULD I LIKE TO BE REIMBURSED FOR THE MISTAKE. I GOT NO SERVICE REQUEST NUMBER AND THIS WAS CONFIRMED BY THE PERSON TO WHOM I SPOKE ON 19 FEBRUARY 2019. I RECEIVED MY SERVICE REQUEST NUMBER BUT RECEIVED NO SERVICE REGARDING THIS MATTER, I CALLED AGAIN TODAY 4 MARCH 2019 JUST TO BE TOLD AGAIN THAT THIS IS FOR ADVANCE TAKEN IN DECEMBER 2018, ACCORDING TO THE PREVIOUS TWO CONSULTANTS DECEMBER'S ADVANCE WAS ALREADY INCLUDED IN MY STATEMENT FOR PAYMENT ON 1 FEBRUARY 2019. "IT JUST SHOW'S THAT THE BIGGER THE COMPANY THE POORER THERE SERVICE,CUSTOMER RELATIONS AND THE BIGGER THERE GREED" TO ***** FROM THERE CUSTOMERS. YOUR SLOGAN "POWER TO YOU" SHOULD BE "*****ING FROM OUR CUSTOMERS". THANK YOU VODACOM FOR SHOWING ME THAT BEING A CUSTOMER OF YOUR'S IS JUST YOUR WAY OF TAKING MORE FROM CUSTOMERS