1 reviews | Active since May 2024
Bunch of Theives and ****s!!!!
****s!!!! *******!! And a bunch of sales people that calls and lies.
An Indian girl called me in Feb 2025 and said I am not upgrading your account but giving you a better package for R35 cheaper. Lies!!!
What they did was upgrade my package. And now I am have paid R400 more in last 4 months. I called in April and a guys took the complaint! Guess what they have no record of the complaint!!!!!!!!!!!! And no one called.
Now I called again and spoke to Thabiso Nonkhosi and he was polite and took the complaint and escalated it.
If any idiot from Vodacom phones you and says they giving you a better deal, Remember they are upgrading you, that means a new 2 year contract from that date.
Then why do we take a 2 year contract???? So that our premiums stay the same and we can budget for that. But NOOOOOOOOOOO!!! They have a cluase in that SMALL T&Cs that says annual increase is applicable. And yes they dont say this on the call.
Bunch of *******. If anyone of Vodacom is reading this, and feel I am wrong, call me. ***
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
