RL
Ryan L
1 reviews | Active since May 2023
11 Mar 2026, 11:08
bunch of ****s worst service from managers
after walking into you gateway branch, the staff were so unhelpful and rude. i then had the assistant manager call me apologise and said he will secure me a iphone 17 air ive been looking for. a week later ive still heard nothing. i went to your ballito junction mall and they told me they would order me one and i would have it the next day as she looked on the system and showed me there was..i wen there 2 days later to tell me its end of line and they cant get. i feel totally let down by vodacom in how the staff and management conduct themselves and lying to a customer. what a terrible service provider and what unfriendly useless staff
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Replies (1)Vodacom's replyOfficial
11 Mar 2026, 12:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2026, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
