BUNCH OF OPPERTUNISTIC *******

I have been trying to cancel my one contract since 2 December, I phoned again 13 December and again twice on 19 December, was told I will receive a reference number within 10 min and I am still waiting for it, I was promised that a consultant will call me. VODACOM AND IT'S WORKERS ARE CLUELESS, KEEPS ON SAYING THAT IT'S EXPIRES END OF JANUARY 2020,GUESS WHAT VODACOM I HAVE PROVE THAT I UPGRADED THE CONTRACT IN SEPTEMBER 2017 AND NOT 24 JANUARY 2018 AS YOUR UN INFORMED EMPLOYEES WANTS TO INSIST ON. AS PROMISED TO YOUR CALL CENTRE OPERATOR I WILL TAKE THIS MATTER FURTHER AS YOU (VODACOM) ARE TO USELESS TO ASSIST ME IN CANCELING THIS CONTRACT WHICH EXPIRES END OF DECEMBER 2019. THEN YOU ALWAYS ASK FOR A REASON WHY A CLIENT WANTS TO CANCEL, WELL TO PUT IT BLUNTLY "YOUR SERVICE STINKS"