SS
Sharon S
1 reviews | Active since Jul 2022
14 Oct 2025, 14:04
Bunch of ****mers
“Thank you for taking our call. As discussed, the approval for refund was not submitted by our approval team. It has now been approved and will reflect within 7-14 working days.
We do apologise for this and hope that we have been helpful.“ It has been more than 28 working days however I haven't received my refund. Sent messages on the social media page no one is replying to me. Vodacom I want my money back, please!!!😡😡🥶
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Vodacom's replyOfficial
14 Oct 2025, 15:04Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply14 Oct 2025, 15:04
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team