1 reviews | Active since Dec 2016

16 May 2017, 12:28

bunch of lunatics

<p>I took a 24 month contract with vodacom, paid my installments accordingly, the contract ended and they continued to deduct from my account, I cancelled and they settled the arrears they claimed i had. and now 5 months later, they listed me on the credit bureu for whatever reaon known to them. I will never take a contract with this people ever again</p>

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Replies (2)
Vodacom
Vodacom's reply16 May 2017, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 May 2017, 12:28
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team