MP
Martin P

1 reviews | Active since May 2018

20 May 2020, 08:42

Bunch of ****ing *********** idiots!!

You bunch of *********** idiots!! You're customer care line has not worked for weeks! 'Tobi' the idiotic Bot cannot do sim swaps! You are fully aware of the problem but fail to address it. All you ****ing do is escalate the complaint with no feedback! What is your ****ing problem.

You're so ****ing quick to do upgrades and new contacts and then it's **** the client! Well **** you, you bunch of *********** idiots!

0
Replies (2)
Vodacom
Vodacom's reply20 May 2020, 09:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MP
Martin P's update20 May 2020, 09:50
Reviewer Update
I'm seriously not interested in any further communication with you! You have been an ongoing nightmare service provider. This has happened in a lockdown when everyone is on edge, anxious and ****ed off and on edge-it's enough!! What the **** can Tobi do for me? How the **** can you just divert calls to your idiotic Bot?!

Every ****ing month I pay my account on time without fail and you've overstepped the line now! 7 years or more-never faulting even in this lockdown period I honour my account payments and you *********** fools fail to produce actual service. Go ***** yourselves!