JN
JACE N
1 reviews | Active since Jan 2017
07 Aug 2023, 11:36
BUNCH OF INEFFICIENT PERSONNEL
THIS ORGANISATION HAS UNCOUTH AND UNQUALIFIED PERSONNEL WORKING FOR THEM IN SA. EVERY MONTH FOR THE PAST 24 MONTHS I HAVE BEEN A VICTIM OF THEM NOT SENDING OUT MONTHLY INVOICES BUT HAVE THEIR COLLECTIONS DEPARTMENT EMAIL LETTERS OF DEMAND. WHEN THEY CALL YOU AFTER MONTHS FOR YOUR CONCERNS THEY JUST DROP THEIR CALLS RUDELY.
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Vodacom's replyOfficial
07 Aug 2023, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team