Bunch of *********** *****

Hello Peter. On the 11th of May 2022 I recieved a call from vodacom at 15:33 the call last for 2mins and 33secs. I was told that I am being rewarded with a 50% discount due to paying my bill on time and not skipping my debit orders. However this was never added to account. I have been phoning vodacom since last week 2 vodacom customer service consultants along with there team leader have listened to the call recording as vodacom records calls and have confirmed that, that is what the gentleman promised me on the 11th May 2022 call. They keep saying they going to sort it out by logging a dispute then I recieve sms saying the dispute is handled. When I phone in to find out how the matter has been handled I have to start all over again, and someone new has to listen to the recording and get back to me and never does this is going in for the 2nd week of trying to get vodacom to stick to there word. There is a call recording and my call record to prove what was said but still vodacom denies that they would never offer me 50% discount on my bill which implies that I'm lying I'm struggling for days and it's really starting to drain me. Vodacom needs to stick to there word and if I recieved false information from them they need to take it up with there agents. As I never phoned them.. they phoned me to offer me 50% discount on my bill, now they are the ones not sticking to there word.